Refund

Refund Policy

Use this guide from Simple Modern to review returns, exchanges, and refunds. This page applies specifically to simplemodcern.shop.

What Simple Modern customers should know about exceptions
For purchases made through simplemodcern.shop, Simple Modern applies the following guidance on exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Details from Simple Modern on condition of returns
For Simple Modern customers at simplemodcern.shop, this section explains condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

starting a request at Simple Modern
This starting a request section covers orders and visits through simplemodcern.shop for Simple Modern. To start a return or exchange, contact us at Support@Simplemodcern.shop before sending the item. Once the request is approved, Simple Modern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Details from Simple Modern on refund timing
Simple Modern publishes this refund timing guidance for customers using simplemodcern.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How Simple Modern handles support
For Simple Modern customers at simplemodcern.shop, this section explains support. For return or exchange assistance, contact Support@Simplemodcern.shop or 206-508-5835.

Details from Simple Modern on order problems
For Simple Modern customers at simplemodcern.shop, this section explains order problems. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

What Simple Modern customers should know about eligibility
The following eligibility guidance applies to the Simple Modern storefront at simplemodcern.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Merchant Information
Business name: Simple Modern
Brand name: Simple Modern
Email: Support@Simplemodcern.shop
Phone: 206-508-5835
Physical address: 142 Stenerson Rd, Woodland, Washington, 98674, United States